There is an IT solution for every IT challenge.
We find it.
In complex networks, individual software products can only ever be regarded as tools and do not represent complete solutions in themselves. That is why N3K offers a comprehensive range of services and a structured approach that ranges from analysis and concept, to implementation and training, to long-term support.
N3K’s success is based on its high level of expertise and experience in the select specialist areas on which it focuses.
That is the only way to develop tailored solutions for the particular requirements of our customers and offer a total service that goes beyond what product manufacturers can offer. Building on this simple and effective philosophy, N3K Network Systems has proven its expertise in numerous projects at Germany’s largest companies and has established itself as a leading provider.
That is why N3K Network Systems begins its projects with a comprehensive analysis of the customer’s needs. Workshops on the various topics involves have proved especially useful for this purpose. Experienced consultants draw up a structured report on the current status and discuss the actual aim and implementation options with the department concerned.
Network Systems develops a concrete concept based on its on-site analysis. This includes comprehensive documentation of the current situation, a description of the target situation, and a map of different phases that depend on the scope of the project. Project planning is completed by an actual timetable and an estimate of the cost of the project as a whole.
Our advisors help you to implement projects on site with their expertise and experience. N3K ensures that the project is implemented effectively at a technical level, leaving the department concerned to concentrate on handling day-to-day business and communicating with other departments affected by the project.
We know that the TCP/IP environment you maintain in your company is business critical and therefore needs to be available at all times. We have designed our services to enable you to do just that.
We offer our customers the most comprehensive, efficient and professional support service available. Our aim is to provide maintenance services that build on and go beyond the knowledge of software manufacturers. Our strong advisory and support team offers:
– all this is at your disposal.
Aside from the personal contact it offers, N3K provides extensive internet support services, allowing you to access the latest versions of software and documentation, as well as valuable tools and advice from our consultants. Our trouble ticket system ensures that you stay informed about the status of your support cases.