Support

We know that the TCP/IP environment you maintain in your company is business critical and therefore needs to be available at all times. We have designed our services to enable you to do just that.

We offer our customers the most comprehensive, efficient and professional support service available. Our aim is to provide maintenance services that build on and go beyond the knowledge of software manufacturers. Our strong advisory and support team offers:

  • A high level of specialised technical knowledge
  • Comprehensive product knowledge
  • A high degree of experience
  • A focus on the challenges of its customers
  • Good communication skills

– all this is at your disposal.

Aside from the personal contact it offers, N3K provides extensive internet support services, allowing you to access the latest versions of software and documentation, as well as valuable tools and advice from our consultants. Our trouble ticket system ensures that you stay informed about the status of your support cases.

Support options

N3K offers very extensive support options that take your individual needs into account. We can be available to you around the clock if necessary and we can dial into your network to eliminate problems.