Standard Maintenance forms the basis of every N3K software maintenance agreement. You can add further support options to customise the service to your particular needs. Standard Maintenance includes:
N3K is always available to handle critical issues on request: 24 hours a day, 7 days a week
This service can also be booked for one-off weekend changeovers and similar time-limited migration phases.
Problems can often be solved very efficiently if our staff dial directly into your systems. N3K can enable this access technically for a basic fee. If and when we do dial in, it is charged according to time units. N3K gears itself to your particular security requirements and technical circumstances.
Dial-in can also be offered in conjunction with the 24/7 option. To do this we need to clarify your particular technical requirements, so that we can dial in promptly from any location.
Our aim is to meet your expectations at all times. We will be happy to prepare an individual offer for you that also meets other, more advanced requirements. Here are some examples:
Don’t see what you want? Then just ask!